Donahoe and U.S. Sen. Tom Carper of Delaware, chairman of the committee that oversees the U.S. Postal Service, met with Heitkamp on Wednesday about the postal challenges facing North Dakota.
A key issue in western North Dakota has been the inability of many oilfield workers to receive mail, Heitkamp said.
Donahoe committed to develop strategies to overcome the challenges of delivering mail to RV parks, crew camps and other oilfield housing units by setting up clusters of mailboxes or developing new addresses as needed to provide access.
Donahoe also said he would give local hiring officials the authority they need to hire more employees.
Heitkamp also emphasized that she thinks switching to five-day postal service delivery would be harmful to rural areas, small businesses and seniors.