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Customer Service is More Than Just Being Nice; If Done Right, It Can Save Your Customers Big Bucks

Light Tower Rentals, customer service

By Jeff Miller At LTR, our core values are Safety, Customer Service, Integrity, Teamwork, and Accountability.  Safety is the focus of every job at Light Tower Rentals (LTR).  It starts at the office, continues at the jobsite, and really never finishes.  Safety is priority one, because if you don’t have a safe work environment, you won’t have customers.  Without customers, ...

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XTO sponsors “Give Back to the Bakken” grant program

XTO, grant

XTO Energy announced their commitment to the Bakken in sponsorship of a program called “Give Back to the Bakken,” which provides grants to area nonprofit organizations  in North Dakota and Montana. Past recipients of grants include Home on the Range and Best Friends Mentoring. The grants, says XTO Energy, is a show of appreciation for the communities in eastern Montana ...

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Tense standoff at Dakota Access protest encampment

Dakota Access, pipeline protest

CANNON BALL, N.D. (AP) — The prospect of a police raid on an encampment protesting the Dakota Access pipeline faded as night fell Wednesday, with law enforcement making no immediate move after protesters rejected their request to withdraw from private land. Unmarked aircraft that had been monitoring protesters were withdrawn late in the day, and some activists who had been ...

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Trump holds stock in Dakota Access pipeline

Dakota Access, Trump, energy, plan, oil, North Dakota

BISMARCK, N.D. (AP) — Financial disclosures show GOP presidential candidate Donald Trump holds stock in the company building the Dakota Access oil pipeline across the Midwest. Trump’s 2016 federal disclosure forms, filed in May, show he owned between $15,000 and $50,000 in stock in Texas-based Energy Transfer Partners. That’s down from between $500,000 and $1 million a year earlier. Trump’s ...

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Company asks pipeline protesters to leave North Dakota land

private land, pipeline protesters

CANNON BALL, N.D. (AP) — The developer of the Dakota Access oil pipeline said Tuesday that the dozens of protesters who have camped on company-owned land since the weekend are trespassing and that “lawless behavior will not be tolerated.” Texas-based Energy Transfer Partners said in a statement that it wants all protesters to vacate its land in North Dakota immediately. ...

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Protesters set up camp in project’s path for the 1st time

Dakota access, pipeline protesters

CANNON BALL, N.D. (AP) — American Indians and others who oppose the construction of the Dakota Access oil pipeline have set up a new camp on private land in North Dakota, moving their long-running protest directly in the project’s path for the first time. Many of those gathered at the encampment Monday vowed they would stay put until the four-state ...

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Researchers: Limits on drilling not enough to protect sage grouse

sage grouse

BILLINGS, Mont. (AP) — Oil and gas development in the Western U.S. could continue to cause sage grouse numbers to decline despite limits on drilling meant to protect the struggling bird species, according to scientists. Researchers from the U.S. Geological Survey and Colorado State University reached the conclusion after examining the effects of drilling on greater sage grouse over a ...

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Arson suspected in latest Dakota Access pipeline fire

arson, dakota access

REASNOR, Iowa (AP) — Authorities suspect arson in the latest burning of heavy equipment being used in the construction of the four-state Dakota Access pipeline in central Iowa. The Jasper County Sheriff’s Office says the blaze late Saturday near Reasnor, Iowa, caused about $2 million damage to an excavator and three bulldozers. The equipment is operated by a contractor for ...

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Judge drops charge against ‘Democracy Now’ reporter

pipeline protest, charges

MANDAN, N.D. (AP) — “Democracy Now!” reporter Amy Goodman won’t face a riot charge stemming from her coverage of a protest against construction of the Dakota Access oil pipeline in North Dakota, with a judge saying Monday that there was no cause for it. Judge John Grinsteiner refused to sign off on the misdemeanor riot charge, which prosecutor Ladd Erickson ...

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