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Customer Service is More Than Just Being Nice; If Done Right, It Can Save Your Customers Big Bucks

Light Tower Rentals, customer service

By Jeff Miller At LTR, our core values are Safety, Customer Service, Integrity, Teamwork, and Accountability.  Safety is the focus of every job at Light Tower Rentals (LTR).  It starts at the office, continues at the jobsite, and really never finishes.  Safety is priority one, because if you don’t have a safe work environment, you won’t have customers.  Without customers, ...

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The 9-Point Checklist for Hiring the Right Motor & Generator Service Company

generator, Ward Leonard

Choosing a company to be your motor and generator service firm isn’t something that people take lightly.  There are many things to consider.  Some may feel that the choice is price-driven while others are looking for quality above all.  And still others may be looking for something as simple as reliable field service. Whatever the reasons, it’s best to do ...

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Instead of arguing over the thermostat, try these tips to reduce your energy bills

thermostat, energy bills

A viral Facebook post by Autumn Brandon from Clarkston, Michigan showed an argument that’s been going on between parents and kids, and even between partners, for as long as thermostats have been hanging on walls. It’s the argument about the ideal temperature and the high priced energy bills that follow. Brandon posted a sign on her thermostat that said: Unless you ...

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Report shows Bakken production increases for July

pump jack, north dakota oil production

Oilprice.com recently reported Bakken oil production was up 3,046 barrels per day in July, despite an overall down trend. The report shows a preliminary total of 13,255 producing wells and a current (September) rig count of 33. This compares to an all-time high of 218 in May 2012. The rig count continues to slowly increase. Oilprice noted that over 98 ...

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Dallas Fed: Oil and Gas Activity Rises in Third Quarter

energy, 2016, year in review

Surveys and reports from the Federal Reserve Bank of Dallas are now available for the third quarter. The business activity index – the survey’s broadest measure of conditions facing Eleventh District energy firms – was up from 13.8 in the second quarter to 26.7. While the survey still shows weakness in both industry employment and production, it does show some ...

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Clay Jenkinson on the DAPL Protest

Dakota Access pipeline, Clay Jenkinson, Lakota, Four Bears

Clay Jenkinson has a deep love for North Dakota, his home state. An award winning writer and a distinguished humanities scholar at Bismarck State College, he may be best known for portraying Thomas Jefferson in The Jefferson Hour.  That’s why his thoughts on the recent protests gave me some pause. It’s not a a clear-cut situation, with mountains of historical context that ...

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Best Debate Tweets: Presidential Edition

Debate, presidential race 2016

Let’s start with the basics. This presidential election this year has heated up to an inferno, and tonight’s debate is only a taste of what we’ll likely see in the next several weeks until election night. Topics like taxes, the national debt, ISIS and gun control were covered, as one candidate tried to edge words in among the other. Most ...

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